Digital AML onboarding for investors
A 2C team built the platform that takes Triton’s investors through anti-money-laundering checks - from the first invitation through review and e-signing to final approval, with every decision on record.
8categories
of investor, from individuals to trusts
6people
took on the full AML lifecycle
4environments
test every change before production
The client
About Triton Partners
Triton is a European investment firm focused on the mid-market, with a strong emphasis on operational improvement. Founded in 1997, it has raised more than €25 billion and made around 600 investments across Business Services, Industrial Technology and Healthcare.
The challenge
What needed solving
Every investor Triton takes on has to clear anti-money-laundering (AML) checks: a large set of personal and business details, supporting documents, internal reviews and several rounds of approval. Done by hand, onboarding was slow, information got lost, and the delays reached investment timelines.
Triton needed one controlled place to run it - flexible enough for every kind of investor, strict enough for the sensitive data it holds, and clear about where each application stands.
AML isn’t a form. It’s a trail of decisions - and every one of them is on record.
The solution
What we built
A 2C team of five engineers and a tech lead took on the whole AML lifecycle: inviting an investor, collecting their data and documents, internal review and requests for more information, then document signing and final approval.
We started from how AML actually works - different investors need different questions, and every decision has to be traceable. So questionnaire content, investor data, workflow and audit records are kept apart, and the questionnaire itself lives in the database rather than the code.
- Questionnaires stored in the database, with follow-up questions based on earlier answers
- Eight investor categories, from Individual and Corporate to Trust or Foundation and Government & SOEs
- Validation rules and external data lookups before an application moves on
- Document generation and e-signing tied to each application
- Status history and audit records for every application
- Strict permissions, including controlled access for Apex, the external team handling tax questionnaires
- Separate Development, QA, UAT and Production environments
The result
What changed
Faster onboarding, with far less information lost along the way
Clear visibility and control over every application
A questionnaire that changes as requirements do, without code changes
In use today as part of Triton’s investor onboarding, with further phases planned
Inside the partnership
More work for Triton Partners
- Enterprise
A connected investment ecosystem
For three years a dedicated 2C team has built and run 10+ connected platforms for a European private equity firm - from investor onboarding to procurement, invoices and timesheets.
10+connected platforms, built and run
- Enterprise
Paperless purchase orders
A five-person 2C team turned Triton’s paper-heavy purchase orders into a guided digital workflow, built around the one decision that was never simple - and cut processing time by more than half.
50%+less time to process a purchase order
- Enterprise
One view of every investor
2C owns the application layer of Investor Master: one structured, searchable place where Triton’s teams find, review and maintain investor data - with a focused view for every kind of work.
4dashboardsone for each way of looking at an investor
- Enterprise
From invoice to payment
The Transaction Submission Portal takes every Triton invoice from upload to payment: AI reads it, the system checks it and the right people approve it - with an audit trail at every step.
AIreads every invoice - no retyping
- Enterprise
From time entry to billing, automated
A 2C team automated Triton’s monthly time cycle for fee earners, assistants and time owners - from calendar-based entry to approved hours flowing straight into billing.
0manual steps between approval and billing
- Enterprise
From invitation to signature
For Triton’s Management Investment Programmes, 2C helped shape the plan before any code was written - then built the platform that takes each investor from joining a programme to signing the offer.
4formsconfigured in the database, not the code
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